windows 10 black screen issue

Fix Windows 10 Black Screen With Cursor

Fix Windows 10 Black Screen With Cursor: A common Windows 10 problem that often seems confusing is when you see a black screen with no error message, just a cursor in the middle. Many users have experienced this. Errors can be caused by a number of issues, from low screen brightness to hardware issues.

In the absence of a clear error code or message, troubleshooting can be complicated. If you have Windows 10 black screen with cursor issue, try the following fixes.

Check screen brightness

First, if only the indicator is visible, you should adjust the brightness. The rest of the screen may not be visible because it is too dark.

If you’re using a laptop, you should be able to adjust the screen brightness using a few Fn key combinations. Typically, you’ll need to press the Fn key + the Sun key together with the Up arrow key.

You can also use the brightness bar at the bottom of the notification panel, but the Fn key is better because you can’t see anything on the screen.

windows 10 black screen issue 2
windows 10 black screen issue 2

If you’re on a desktop computer and can’t see the brightness setting in the notification panel or the keys on your keyboard, try adjusting the brightness setting using the buttons on your screen.

Power reset your laptop

If you have this problem on your laptop, reset the power to your laptop by turning it off and removing the battery. Press and hold the power button for 60 seconds. Reinsert the battery and reboot.

If this doesn’t work, try the next fix. The challenge, however, is that you’ll need to do this without seeing anything on the screen. It’s hard, but we’ll walk you through the steps so you can make the switch.

Switch screen

If your display mode has changed to Second screen only , follow the steps below to fix the problem.

  • If your account is password protected, press Space key, type your password and press Enter .
  • Once logged in, press Win + P to pull up the Projects panel. It looks like the screenshot below, but you may not see it:
windows 10 black screen issue 3
windows 10 black screen issue 3
  1. Press the down arrow and press Enter .

If this doesn’t solve the problem, try steps 1-3 again a few times before trying other fixes. You may have missed a step because you cannot see the screen.

Login with another user account

If a corrupt user profile is the cause of the black screen with cursor issues, then that could be a simple fix.

  1. Start Windows 10 in Safe Mode.
  2. Sign in with a different user account than the one you’re having trouble with.
  3. Paste this path into the file explorer and press enter:

C: Users {working-user-account} AppData Local Microsoft Windows Caches

Replace { work user account } with the user’s name.

Copy all the files in this folder by pressing Ctrl + A and Ctrl + C .

You can also navigate to this folder manually, but you will have to see the hidden AppData folder. Switch views from top bands and check the box next to the items hidden inside the time security team to view hidden folders.

  1. Navigate to C: Users {your-user-account} AppData Local Microsoft Windows Caches

Replace {your user account } with the name of the user account you are trying to edit.

Paste the copied files into this folder by pressing Ctrl + V.

What if your PC only has one account?

If you are the only user of a computer, you may not have any other user accounts. Create a new account if you are the administrator. Go to the Settings app by pressing Win + I and selecting Accounts .

Select Family and other users from the left pane and select Add a family member / Add someone else to this PC from the right pane.

Follow the instructions to create a user account and log in to the new account to see if the black screen with the cursor error goes away.

What if you are not the administrator?

In case you are not an administrator, activate the built-in Windows Administrator to create a new account.

Open an elevated Command Prompt by searching for cmd in the Start Menu and selecting Run as administrator .

Run the following command:

net/active user admin: yes

Restart your PC and you should now be able to login as administrator. Follow the steps above to create a new user account and copy the user account file afterwards.

Run SFC scan

If the problem is still not resolved, you should take a few minutes to check your system’s file integrity problems using the System File Checker. This method will work even if you cannot use the Start Menu due to the black screen, as you can open the Command Prompt using the task manager.

  1. press Ctrl + Shift + Escape to launch Task Manager.
  2. Select File > Run New Task .

Type cmd in the field in the Create new task window and check the box next to the text Create this task with administrative privileges .

  1. Click OK to launch an elevated Command Prompt and execute the following command:

sfc /scannow

When the scan is complete, you’ll see a message stating that a system file integrity violation was not found, or a message that the violation has been rectified. Restart your PC to see if the error is resolved.

Update device drivers

Keeping your drivers up to date is a good practice even if there is no black screen problem with the cursor. Faulty or outdated drivers can cause this problem, so updating them may fix the problem.

Since you can’t see anything on your screen, you’ll need to boot into Safe Mode with Networking first. Once you boot into Safe Mode, just select option number 5 (Enable Network Safe Mode) in the Startup Settings screen and follow the steps below:

  1. Download the latest driver from the graphics hardware manufacturer’s website.
  2. press Ctrl + R , type cmd , and press Ctrl + Shift + Enter to run elevated Command Prompt.
  3. Type devmgmt.msc and press Enter to start Device Manager.

4. Locate and right click on your graphics driver and select Update driver .

5. If you have already downloaded the drivers, select the second option Browse my computer for driver software . Otherwise, select Search automatically for updated driver software .

After you’ve installed the latest graphics driver, reboot and see if that helps eliminate the problem. If not, try selecting Uninstall device instead of Update driver . When you restart your PC, the driver will automatically reinstall.

Turn off the secondary output

Once you are in the device manager you should disable any secondary output and see if that fixes the problem. To do this, select View from the top ribbon on Device Manager and select Show hidden devices .

Expand the Display Drivers list and if you see a secondary output device, right click on it and select Disable .

Change display output in BIOS

Many users claim that changing the display output from the BIOS can help with the black screen with cursor problem. If you still haven’t fixed the problem so far, you might want to try this and see if this helps.

  1. Enter BIOS by pressing F12 or Del key (key varies between manufacturers).
  2. Search Show settings output in BIOS. You may need to navigate a bit to find it.
  3. Change it to IGFX to use the integrated graphics as the first display.
  1. Save changes and exit.

Disconnect additional monitors

If you have an additional display such as another monitor or a TV connected to your PC when you install Windows, the Operating System may be using the other display as the primary display. Try disconnecting all other monitors and see if that fixes the problem.

Switch to HDMI from DVI

Some users claim that using HDMI instead of DVI fixes the black screen problem with the cursor. Once you’ve connected your display via HDMI:

  1. Launch the Settings app by pressing Win + I .
  2. Select System .
  1. Go to Gallery from the left pane.
  2. If you have multiple displays connected, you will have the option to select one and select Make this my primary display . Select the screen you want to use.

Remove suspicious programs

Some programs can cause this problem on your PC. If the black screen prevents you from accessing anything on your PC, use the Task Manager.

  1. Launch Task Manager by pressing Win + Shift + Esc .
  2. Select File > Run New Task .

3. Type appwiz.cpl and press Enter .

4. You will now see the Programs and Features windows. If a black screen with cursor problems started after installing a particular program, uninstall it by right-clicking on the program and choosing Uninstall .

Sometimes there may be remnants of an uninstalled program in some folders, such as the System32 folder. Consider using a third-party program like the IObit uninstaller to completely remove programs and their files.

Launch File Explorer as Administrator

Sometimes, simply launching the file explorer as administrator seems to fix the problem for some users.

  1. press Ctrl + Shift + Esc to launch Task Manager.
  2. Select File > Run New Task .
  3. Type %localappdata% and check the box next to the text that reads Create this task with administrative privileges .

Turn off Fast Startup

Fast startup has caused black screen with cursor crash in some cases. Turn off fast startup using the steps below.

  1. press Win + R , type control , and press Enter to launch Control Panel.
  2. Select System and Security > Energy Options.

3. Options Select the function of the power buttons .

  1. The Change settings option is currently not available from the top.
  2. Uncheck the box next to Enable fast startup (recommended) .
  1. Select Save changes and exit.

Use multiple connectors

Here is another unusual fix. Some users expressed that connecting their monitors to the HDMI and DVI connectors solved the black screen with cursor issue. Of course, for this to work, your monitor needs to have both HDMI and DVI connection options.

While you’re using it, try connecting another monitor to your PC if you have one. If another monitor works, you can at least use it to troubleshoot the first monitor.

Disable dual or multi-monitor functionality from BIOS

You’ll need to go into your BIOS to disable these functions when starting your computer by pressing the F12 or Del key (or some other key depending on the manufacturer).

  1. Once you’re in the BIOS, look for Dual Monitor Function or CPU Graphics Function .
  2. Save the changes and exit the BIOS.

Update BIOS

Updating the BIOS is a basic step, but some users were able to fix the problem by doing this. First, check your BIOS version and download the latest from the manufacturer’s website if it is out of date.

Note that this process is not beginner-friendly. Unless you know what you’re doing, it’s best to seek help from a professional. If you’re confident you can do it, be sure to familiarize yourself with the options you have for updating the BIOS.

Hopefully one of these fixes works for you and you can now see everything on the screen instead of just the pointer. If your computer screen shows nothing at all, not even a pointer, you may need to try some other ways to fix a blank or black screen.

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